Pricing

Simple, transparent pricing

Start free. Upgrade when you're ready.

Starter

For freelancers and small teams.

$9/mo

Billed $108/year

Start free trial
  • check_circle5 projects · 3 seats · 5 guests
  • check_circleUnlimited reporters & feedback
  • check_circleWebsite widget
  • check_circleIssue tracking & status
  • check_circleComments & internal comments
  • check_circleNotifications
  • check_circleScreenshots & annotations
  • check_circleEnvironment details & console logs
  • check_circleIntegrations (Jira, ClickUp, GitHub, Slack)
  • check_circleAdmin roles
  • check_circleEmail support
Most Popular

Pro

For growing teams that need more power.

$29/mo

Billed $348/year

Start free trial
  • check_circle25 projects · 15 seats · 20 guests
  • check_circleUnlimited reporters & feedback
  • check_circleWebsite widget
  • check_circleIssue tracking & status
  • check_circleComments & internal comments
  • check_circleNotifications
  • check_circleScreenshots & annotations
  • check_circleEnvironment details & console logs
  • check_circleIntegrations (Jira, ClickUp, GitHub, Slack)
  • check_circleAdmin roles
  • check_circleSession replay
  • check_circleIssue sync
  • check_circleEmail support

Agency

For agencies managing multiple clients.

$59/mo

Billed $708/year

Start free trial
  • check_circleUnlimited projects · 50 seats · 50 guests
  • check_circleUnlimited reporters & feedback
  • check_circleWebsite widget
  • check_circleIssue tracking & status
  • check_circleComments & internal comments
  • check_circleNotifications
  • check_circleScreenshots & annotations
  • check_circleEnvironment details & console logs
  • check_circleIntegrations (Jira, ClickUp, GitHub, Slack)
  • check_circleAdmin roles
  • check_circleSession replay
  • check_circleIssue sync
  • check_circleAnalytics
  • check_circlePriority support

Compare all features

Feature

Starter

$9/mo

Pro

$29/mo

Agency

$59/mo

Projects
5
25
Unlimited
Reporters
Unlimited
Unlimited
Unlimited
Users
3
15
50
Guests
5
20
50
Feedback
Unlimited
Unlimited
Unlimited
Website widget
Issue tracking & status
Comments
Internal comments
Notifications
Screenshots & annotations
Environment details
Console logs
Session replay
Integrations
Issue sync
Admin roles
Analytics
Support
Email
Email
Priority

FAQ

Frequently asked questions

Do I need a credit card to start the free trial?expand_more
No. Your 15-day free trial starts immediately — no credit card, no commitment. You get full access to all features on your chosen plan during the trial.
What is the difference between a seat, a guest, and a reporter?expand_more
A seat is a team member with full dashboard access to manage, comment on, and resolve issues. A guest gets limited read and comment access — ideal for clients who need visibility. A reporter is anyone who submits feedback via the widget on your site — reporters are always unlimited and never consume a seat.
Which plan should I choose?expand_more
Starter ($9/mo) is great for freelancers and small teams with up to 5 projects and 3 seats. Pro ($29/mo) adds session replay, issue sync, and scales to 25 projects and 15 seats — the most popular choice for growing teams. Agency ($59/mo) is built for agencies managing multiple clients with unlimited projects, 50 seats, and advanced analytics.
What does "issue sync" mean?expand_more
Issue sync enables two-way integration with your tools. When you push a bug to Jira, ClickUp, or GitHub and it gets resolved there, the status automatically updates in Pinmarks too — no manual syncing needed. Available on Pro and Agency plans.
Can I upgrade or downgrade my plan later?expand_more
Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of your next billing cycle.
What happens after my free trial ends?expand_more
After 15 days your account moves to a read-only state — all your data and feedback is preserved. Upgrade to any paid plan at any time to continue without losing anything.
Can I cancel anytime?expand_more
Yes. Cancel directly from your account settings at any time — no cancellation fees, no awkward phone calls. If you cancel an annual plan mid-cycle, the remaining period is not refunded but your access continues until the end of the billing period.
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